Weldricks Pharmacy (1093360)

Inspection summary findings

Principle 1. Governance

The pharmacy effectively identifies and manages the risks to its services. It uses a range of ongoing checks to ensure it is providing its services safely. Its team members are committed to using learning to help them identify and reduce risk. And they keep the actions the take under review to ensure they remain effective. Pharmacy team members use feedback from people visiting the pharmacy to inform how they work. They work with care to help protect people’s confidential information. And they have the knowledge and skills to recognise and report safeguarding concerns to help keep vulnerable people safe from harm.

Principle 2. Staff

The pharmacy employs a dedicated team of people with the right knowledge and skills to safely deliver its services. Team members have a positive attitude and work together well. They engage in reviews designed to support their learning and development. And they show how they apply the knowledge they gain from engaging in continual learning to support safe and effective care. Pharmacy team members take regular opportunities to share learning and to reduce risk through regular communication. They are confident in providing feedback and know how to raise concerns at work.

Principle 3. Premises

The pharmacy premises offer a professional environment for delivering healthcare services. They are clean, secure, and appropriately maintained. People visiting the pharmacy can speak to team members in confidence in a private consultation room.

Principle 4. Services, including medicines management

The pharmacy is committed to making its services accessible to all. Its services are aligned well to the needs of the local community. Its team members work effectively with other healthcare providers to support people in accessing timely and effective care to help them stay healthy. The pharmacy obtains its medicines from reputable sources. And it stores them safely and securely. Pharmacy team members make regular checks to ensure medicines are safe to supply. And they provide people with relevant information to help people take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide its services. It makes regular checks to ensure its equipment is in safe working order. And its team members use the equipment in a way which protects people’s confidentiality.