Weldricks Pharmacy (1039094)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages risks. It has the written procedures it needs relevant to help team members provide services safely. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members discuss the mistakes they make so that they can learn from them. But they don’t always record these mistakes. So, they may miss some opportunities to learn and improve.

Principle 2. Staff

The pharmacy has team members who are qualified for their roles and the services they provide. Pharmacy team members regularly complete ongoing training to help keep their knowledge and skills up to date. But the pharmacy does not currently have a manager. So, team members may not always have the right leadership to help define their responsibilities and priorities. Pharmacy team members feel comfortable making suggestions to improve the pharmacy's services.

Principle 3. Premises

The pharmacy is generally clean and properly maintained. It provides a suitable space for the services provided. Team members adequately use the space to manage people’s privacy. But they could sometimes use the available space more effectively.

Principle 4. Services, including medicines management

The pharmacy’s services are accessible to people. It has systems in place to help it provide services safely and effectively. And team members provide people with advice and information about higher-risk medicines. The pharmacy sources its medicines appropriately. And it generally stores and manages its medicines as it should. But the pharmacy could store some of its medicines more effectively to help reduce the risks of mistakes.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment available to provide its services, which it properly maintains. And the team manages and uses the equipment in ways that protect people’s confidentiality.