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Pharmacy inspections

Inspection reports and learning from inspections

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Wel Pharm Pharmacy (9010255)

Inspection outcome: Standards met

Last inspection: 05/03/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This pharmacy is located on an industrial estate in the city of Colchester in Essex. The majority of its services are the dispensing and delivery of NHS prescriptions and multi-compartment compliance packs to people in the Essex area.

This was a reinspection following an inspection in August 2024 where the pharmacy did not meet Standards 1.2,1.5,1.6,2.2,3.1 & 4.3. This reinspection focused on those Standards which had previously not been met. The pharmacy is now regularly recording near misses and dispensing errors, has appropriate insurance arrangements in place and is largely keeping the records it needs to by law. It has also made sure all team members required to be on training courses have been enrolled, removed obstructions blocking its fire exit, tidied up the pharmacy shelves, and safely disposed of a large amount of waste medicines.   

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Pharmacy details

4 Phoenix Court
Hawkins Road
Colchester
CO28JY
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards