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Pharmacy inspections

Inspection reports and learning from inspections

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Warwick Hub (9011797)

Inspection outcome: Standards met

Last inspection: 17/05/2022

Pharmacy context

This is a hub pharmacy which assembles multi-compartment compliance​ packs for other pharmacies within the same group. It does not have an NHS contract. The assembled packs are sent to the other pharmacies for them to deliver to the customer​.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the risks associated with the provision of its services. Its team members have defined roles and accountabilities. The pharmacy manages people’s personal information safely. The pharmacy has procedures to learn from the mistakes it makes.

Principle 2. Staff

Standards met

The pharmacy’s team members adequately manage the workload within the pharmacy. They are suitably trained for the roles they undertake. They can raise concerns if necessary and have an annual review. The team are supported in their development.

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure and appropriately maintained.. The pharmacy has some processes to keep its team members safe during the Covid-19 crisis.

Principle 4. Services, including medicines management

Standards met

The healthcare services provided by the pharmacy are suitably managed. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely. It takes the right actions if medicines or devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

The pharmacy has access to equipment and facilities it requires for the services that it offers. It maintains its equipment and facilities, so they are safe to use. 

Pharmacy details

20 Oakland Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards