Inspection outcome: Standards met
Last inspection: 06/02/2024
Pharmacy context
This community pharmacy is adjacent to a GP practice under the same ownership, in a village close to Peterborough. Its main activity is dispensing NHS prescriptions, the vast majority of which are issued by the adjacent GP practice. And it delivers some of these prescriptions to people at home. It participates in the NHS-funded Community Pharmacist Consultation Service (CPCS), New Medicine service, hypertension case-finding service, and it offers seasonal ‘flu vaccinations and Covid-19 vaccinations. It also runs a sleep apnoea detection service and weight management service on a private basis.
Inspection summary findings
Principle 1. Governance
The pharmacy considers and manages the risks associated with its services well. It assesses the impact that new services might have on existing services so it can manage the introduction of these safely. It has up-to-date procedures which tell staff how to work safely. And the pharmacy team uses mistakes as opportunities to learn and improve in an open way. The pharmacy largely makes the records it needs to by law. And its team members protect people’s personal information.
Principle 2. Staff
The pharmacy has enough staff with the right skills to manage its workload safely. The pharmacy’s team members work closely together and communicate well with each other, sharing information appropriately to make the pharmacy’s services safer. And they are suitably trained or are undertaking the right training for the roles they undertake. Newer members of the team are given appropriate support and supervision and team members have the opportunity to continue to learn and develop. Pharmacy professionals can exercise their professional judgement and have the necessary support in place to help them undertake their roles safely.
Principle 3. Premises
The premises are suitable for providing pharmacy services safely and they are maintained appropriately. People wishing to have a private conversation with members of the pharmacy team can do so in the pharmacy’s consultation room.
Principle 4. Services, including medicines management
The pharmacy manages its services effectively. It has close partnership working with other healthcare providers. And it can demonstrate how its services have had a positive impact on people’s health and wellbeing. It stores its medicines appropriately. And it has good processes in place to make sure the medicines it supplies are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. It keeps sensitive information on out of view of the public to protect people’s confidentiality. And it has systems in place to make sure its equipment operates correctly.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |