Inspection outcome: Standards met
Last inspection: 08/03/2023
Pharmacy context
This pharmacy is in Ossett, in West Yorkshire. People access services through its website and they contact the team by telephone. The premises are closed to the public. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medicines to people’s homes. The pharmacy supplies medicines in multi-compartment compliance packs to help some people take their medication.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably identifies and manages the risks associated with its services. It has written procedures that the pharmacy team follows and it mostly completes all the records it needs to by law. The team protects people’s private information correctly. Team members respond appropriately when errors occur. They discuss what happened and they take action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a fairly small team who have an appropriate range of skills and experience to support its services. Team members work well together and support each other in their day-to-day work. They report any concerns to help ensure the safe and effective delivery of pharmacy services. However, they have limited opportunities to complete ongoing training and reflect on their personal development. So, they may miss the chance to further their skills and knowledge.
Principle 3. Premises
The premises are appropriate for the services the pharmacy provides. And they are suitably clean, hygienic, and secure.
Principle 4. Services, including medicines management
The pharmacy manages its services well to help people receive appropriate care and to make sure they receive their medicines when they need them. It obtains its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |