Inspection outcome: Standards met
Last inspection: 17/05/2022
This busy community pharmacy is located next to a medical centre in a residential area. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy mainly dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. The pharmacy relocated into these new premises in February 2022. The inspection was undertaken during the Covid 19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks to make sure its services are safe. It generally completes the records that it needs to by law and it acts to improve patient safety. Members of the pharmacy team are clear about their roles and responsibilities. They have written procedures and they understand their role in keeping people’s private information safe and protecting the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members work well together in a busy environment, and they are enthusiastic about their roles. They have the right qualifications and training for the jobs they do and are comfortable providing feedback to their manager. The team members receive ongoing training and informal feedback about their performance and development, but this is not always recorded so gaps in their knowledge might not be identified and supported.
Principle 3. Premises
The pharmacy provides a professional environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations with members of the pharmacy team.
Principle 4. Services, including medicines management
The pharmacy offers healthcare services which are generally well managed, and people receive appropriate care. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.
Park Medical Practice
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
|The pharmacy has met all the standards for registered pharmacies|
|The pharmacy has not met one or more of the standards for registered pharmacies|
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
|The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards|
|The pharmacy delivers positive outcomes for patients and performs well against most of the standards|
|The pharmacy meets all the standards|
|The pharmacy has not met one or more standards|