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Pharmacy inspections

Inspection reports and learning from inspections

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Vision Pharmacy (9011750)

Inspection outcome: Standards met

Last inspection: 17/05/2022

Pharmacy context

This busy community pharmacy is located next to a medical centre in a residential area. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy mainly dispenses NHS prescriptions, and it sells a range of over-the-counter medicines. The pharmacy relocated into these new premises in February 2022. The inspection was undertaken during the Covid 19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages risks to make sure its services are safe. It generally completes the records that it needs to by law and it acts to improve patient safety. Members of the pharmacy team are clear about their roles and responsibilities. They have written procedures and they understand their role in keeping people’s private information safe and protecting the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy team members work well together in a busy environment, and they are enthusiastic about their roles. They have the right qualifications and training for the jobs they do and are comfortable providing feedback to their manager. The team members receive ongoing training and informal feedback about their performance and development, but this is not always recorded so gaps in their knowledge might not be identified and supported.

Principle 3. Premises

Standards met

The pharmacy provides a professional environment for people to receive healthcare services. It has a private consultation room that enables it to provide members of the public with the opportunity to have confidential conversations with members of the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy offers healthcare services which are generally well managed, and people receive appropriate care. It gets its medicines from licensed suppliers and the team carries out some checks to ensure medicines are in suitable condition to supply.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have access to the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.

Pharmacy details

Park Medical Practice
Maine Drive

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards