Village Pharmacy (1092723)

Inspection summary findings

Principle 1. Governance

The pharmacy has adequate processes and written procedures to help protect the safety and wellbeing of people who access its services. It generally keeps the records it must have by law and keeps people’s private information safe. It is adequately equipped to protect the welfare of vulnerable adults and children. The pharmacy team members discuss and learn from any errors they identify whilst dispensing.

Principle 2. Staff

The pharmacy team is small, and it has enough team members to manage the services it provides. The team members complete training when they can, to ensure their knowledge and skills are up to date. They tailor their training to help them achieve their personal goals. And they feel comfortable to suggest improvements to ways of working and to raise professional concerns when necessary.

Principle 3. Premises

The pharmacy is clean, secure and adequately maintained. It has a sound-proofed room where people can have private conversations with the pharmacy’s team members.

Principle 4. Services, including medicines management

The pharmacy provides an appropriate range of services to help people meet their health needs. It obtains its medicines for licensed suppliers. And it generally stores and manages its medicines safely. The pharmacy​ identifies and manages its risks sufficiently to make sure it provides services safely and effectively. The team members help people to safely take high-risk medicines. They manage the risks associated with dispensing medicines in multi-compartmental compliance packs, but dont always give these people sufficient written information about their medicines.

Principle 5. Equipment and facilities

The pharmacy’s equipment is clean and safe to use. And the pharmacy adequately protects people’s confidentiality.