Inspection outcome: Standards met
Last inspection: 05/09/2019
Pharmacy context
The pharmacy is situated in a small village in the high street. It provides NHS and private prescription dispensing mainly to local residents. The team also dispense medicines in multi-compartment compliance packs for some people. There is a home delivery service. And an on-site pharmacist independent prescriber (PIP). The consultation room is used by a chiropodist once a week.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date and these show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Staff are able to make suggestions to change the way the pharmacy is run. Training is provided and staff find this useful to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are generally clean and provide a safe, secure and professional environment for people to receive healthcare. The pharmacy could do more to make sure the consultation room is appropriately maintained.
Principle 4. Services, including medicines management
Overall, the pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support. The pharmacy sometimes checks that people who take high-risk medicines are being monitored appropriately. But some people may not always get the advice and information they need to take their medicines safely. People receiving multi-compartment compliance packs are provided with adequate care, although some of the processes when dispensing the packs could be improved.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |