Inspection outcome: Standards met
Last inspection: 24/04/2023
Pharmacy context
This NHS community pharmacy is in a village. There is a doctors' surgery nearby. It opens five and a half days a week. It sells medicines over the counter. It dispenses both NHS and private prescriptions. And it delivers medicines to people who have difficulty in leaving their homes. The pharmacy supplies multi-compartment compliance packs to people who need help managing their medicines. It delivers the Community Pharmacist Consultation Service (CPCS) to help people who have a minor illness or need an urgent supply of a medicine. And people can get their flu vaccination at the pharmacy too. The pharmacy supplies COVID-19 vaccinations when the service is running.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. It records and reviews mistakes that happen during the dispensing process. It uses this information to help make its services safer and reduce any future risk. It generally protects people's personal information and team members understand their role in protecting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members for the services it provides. And the pharmacy supports its team members to do ongoing training to help keep their knowledge and skills up to date. They do the right training for their roles. And they work effectively together and are supportive of one another.
Principle 3. Premises
The pharmacy's premises are
generally clean, secure and provide an appropriate environment to deliver its
services. People can have a conversation with a team member in a private area.
But the temperatures in some of the areas used to store medicines may not
always be appropriate. And the cleanliness of some areas could be improved.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely. It obtains its medicines from reputable sources, and it generally manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are fit for purpose. People receiving medicines which are higher risk do not consistently get counselled about their use. So, they may not have all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them clean. The team uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |