Inspection outcome: Standards met
Last inspection: 30/01/2026
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Pharmacy context
This is a distance-selling pharmacy on a local parade of shops in Sunderland. It dispenses NHS prescriptions, and these medicines are delivered to people’s home. The pharmacy provides vaccinations for flu and COVID19. The pharmacy also provides a range of private clinical services, which people make appointments for via the pharmacy’s website www.veritas-pharmacy.co.uk. These services are mainly delivered through face-to-face consultations and include weight loss, minor ailments, travel vaccinations and ear wax removal. And they are delivered under private prescriptions from its pharmacist independent prescriber and patient group directions. The pharmacy has over-the-counter medicines available for purchase via its website.
This was a reinspection following an inspection in June 2025 where the pharmacy did not meet Standards 1.1, 1.2 and 4.2. This reinspection focused on those Standards which had previously not been met. Following the last inspection, the pharmacy has updated its risk assessments and written procedures which now contain more detail and cover all services. It has a schedule of audits relating to its private services and has completed baseline audits. The pharmacist independent prescriber creates legally valid prescriptions, which the pharmacy dispenses.
Inspection summary findings
Principle 1. Governance
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |