Inspection outcome: Standards met
Last inspection: 18/12/2019
Pharmacy context
This community pharmacy is located along a parade of shops in Birmingham. It dispenses NHS prescriptions which it mostly receives from a nearby GP surgery. It supplies some medicines in multi-compartment compliance packs to help people organise their medicines. It provides Medicines Use Review (MUR) and New Medicine Service (NMS) consultations to help people with their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its risks well. It makes appropriate records about the accuracy of its dispensing process and regularly reviews them to make improvements to safety. The pharmacy keeps the legal records that it needs to and makes sure that they are accurate. Its team members manage people’s personal information well. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to provide its services. The pharmacy’s team members manage the workload well and they know when to refer to the pharmacist. They have the right qualifications and they competently perform their roles.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space for its team members to safely complete tasks. The pharmacy has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy adequately manages its services. It stores its medicines in appropriate conditions so they are safe for people to use. The pharmacy’s team members take the right actions when they receive information about medicine recalls.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members know how to report maintenance issues, so they can be appropriately managed. They use up-to-date reference sources when they provide the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |