Inspection outcome: Standards met
Last inspection: 04/09/2024
Pharmacy context
This is an online, distance selling pharmacy. It is situated above a community pharmacy in the village of Smithy Bridge, Rochdale. The pharmacy dispenses NHS prescriptions and delivers medicines directly to people. It also supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to provide pharmacy services safely and effectively. The pharmacy keeps the records it needs to by law. And members of the team can demonstrate how they keep people's information safe. They record things that go wrong and discuss them to help identify improvements. But they do not always review the records to identify underlying trends to help reduce the chances of similar mistakes happening again.
Principle 2. Staff
There are enough team members to manage the pharmacy's workload and they complete appropriate training for the jobs they do. They complete some additional training to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. And they enable healthcare services to be provided in a safe manner.
Principle 4. Services, including medicines management
The pharmacy takes steps to make its services accessible. And it manages and provides them safely. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always know when they are supplying higher-risk medicines. So they might not always be able to check that the medicines are still suitable, or give people advice about taking them.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they keep the equipment clean in a manner expected of a healthcare setting.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |