Inspection outcome: Standards met
Last inspection: 31/05/2019
Pharmacy context
This is a community pharmacy situated on a shopping-parade along a busy main road in a residential area, serving the local population. Its main services are preparing NHS prescription medicines and ordering repeat prescriptions on behalf of people. A small number of people receive their medicines in weekly multi-compartment compliance aids to help make sure they take them safely, and there is a home delivery service. The pharmacy also provides other NHS services such as Medicines Use Reviews (MURs) and a minor ailments scheme.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. It has written instructions that help the team provide safe services. It addresses mistakes to prevent them happening again and is effective at protecting people’s information. And staff demonstrate their role in protecting vulnerable people, so they know how to support them.
Principle 2. Staff
The pharmacy’s staff profile and skill mix are effective. And the team works well together to provide safe and efficient services. Each team member has a performance review and completes relevant training on time, so their skills and knowledge are up to date.
Principle 3. Premises
The premises are sufficiently clean, safe, secure and spacious enough for the pharmacy's services.
Principle 4. Services, including medicines management
The pharmacy’s working practices help make sure people receive safe and efficient services. It obtains its medicines from licensed suppliers and generally manages its medicines well to make sure they are in good condition, so are suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities that it needs to provide its services effectively.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |