Inspection outcome: Standards met
Last inspection: 13/05/2019
Pharmacy context
The pharmacy is on the same site as the doctors’ surgery, across the car park from it. It is a purpose-built building with automatic opening doors and a ramp to access. The team provides NHS and private dispensing services along with multi-compartment compliance aids for people who need them and services to drug and alcohol team users. The pharmacy offers a home delivery service, a smoking cessation service and flu vaccinations in season.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team are clear about their roles and responsibilities. They work to professional standards and identify and manage risks effectively. The pharmacy occasionally logs any mistakes it makes during the dispensing process. It tries to learn from these to avoid problems being repeated. The pharmacy generally keeps its records up to date and these show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing rotas ensure that it has effective staff communication.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for patients to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective and it gets its medicines from reputable sources. Pharmacy team members are helpful and give advice to people about where they can get other support if needed. The pharmacy team does not flag prescriptions for schedule 4 controlled drugs so there is some risk these could be supplied to patients after the expiry date of the prescription. And it could do more to make sure that people who receive higher-risk medicines get all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment for its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |