Traherne Pharmacy (1036216)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages the risks associated with its services. It records and reviews dispensing mistakes to help team members learn and make the pharmacy’s services safer. It largely keeps the records it needs to by law. Team members know how to protect the welfare of vulnerable people. And the pharmacy protects people’s personal information. Team members work to written procedures. But these procedures are overdue for review, which could mean that they are less likely to reflect current best practice.

Principle 2. Staff

The pharmacy has enough staff to provide its services, and they do the right training for their roles. They do some ongoing training to help keep their knowledge and skills up to date. They are comfortable about making suggestions or raising any concerns, and they have regular meetings. The pharmacy’s targets do not adversely affect people’s care.

Principle 3. Premises

The pharmacy’s premises are suitable for its services, and they are clean and secure. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Overall, the pharmacy provides its services safely and manages them well. It gets its stock from reputable suppliers and generally manages them safely. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.

Principle 5. Equipment and facilities

The pharmacy largely has the equipment and facilities it needs to provide its services safely. It uses its equipment to help protect people’s personal information.