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Pharmacy inspections

Inspection reports and learning from inspections

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Townfield Pharmacy (1106224)

Inspection outcome: Standards met

Last inspection: 04/07/2019

Pharmacy context

The pharmacy is located next door to a GP medical centre. The pharmacy premises are easily accessible for people, with an automated entrance door and adequate space in the retail area and consultation room. The pharmacy sells a range of over-the-counter medicines and dispenses both private and NHS prescriptions. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages the risks associated with its services and protects peoples’ information. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. The pharmacy keeps the records that are needed by law.Members of the pharmacy team record things that go wrong, so that they can learn from them. But they do not record all of their mistakes, so they may miss some opportunities to learn.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. The team members work effectively together. And they are comfortable about providing feedback to the pharmacist. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are easy to access, and they are generally well managed, so people receive their medicines safely. The pharmacy supplies medicines safely. And it carries out some checks to ensure medicines are in good condition.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide the service safely. ​

Pharmacy details

Townfield Health Centre

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards