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Pharmacy inspections

Inspection reports and learning from inspections

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Tower Bridge Wellness Pharmacy (9010959)

Inspection outcome: Standards met

Last inspection: 27/04/2022

Pharmacy context

This pharmacy is located within a private estate and serves a mixed population. It does not provide NHS services. It dispenses medicines against private prescriptions and provides phlebotomy, Covid-19 testing and sexual health services. The inspection took place during the Covid-19 pandemic.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately manages the risks associated with its services and people who use the pharmacy can provide feedback. 

It protects people's personal information properly. The pharmacy generally keeps the records it needs to, to show that medicines are supplied safely and legally. Some staff know how to help protect the welfare of vulnerable people, but not all staff have received training on the subject.


Principle 2. Staff

Standards met

The pharmacy has enough staff to adequately manage its workload. Members of the pharmacy team are provided with some in-house training relevant to their roles and responsibilities.

Principle 3. Premises

Standards met

The premises are suitable for the services offered and they are kept secure. There is a room where people can have private conversations with a team member.

Principle 4. Services, including medicines management

Standards met

People can access the pharmacy’s services. The pharmacy has some systems in place for making sure that its services are organised. And it orders its medicines from reputable sources and stores them properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely.

Pharmacy details

43 Shad Thames
London
SE12NJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards