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Pharmacy inspections

Inspection reports and learning from inspections

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Touchwood Pharmacy (1035475)

Inspection outcome: Standards met

Last inspection: 04/03/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This community pharmacy is located on a small parade of shops in a Northampton suburb. Its main activity is dispensing NHS prescriptions, some of which it delivers to people's homes. It also sells medicines over the counter and offers the NHS Pharmacy First service and Hypertension case‐finding service. It provides seasonal flu vaccinations and supplies medicines in multi‐compartment compliance packs to some people who need this support to help them take their medicines at the right time. It also supplies medicines to some people receiving substance misuse treatment. This was a targeted reinspection following an inspection in August 2025 where the pharmacy did not meet Standard 1.6. The pharmacy is now maintaining appropriate records for medicines that require secure storage.

Inspection summary findings

Principle 1. Governance

Standards met

Pharmacy details

4 Malvern Grove
Duston
NORTHAMPTON
NN5 6AY
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards