Inspection outcome: Standards met
Last inspection: 29/01/2020
Pharmacy context
This is a community pharmacy situated in a row of shops on the outskirts of Northamptonshire. Most of the activity is dispensing NHS prescriptions and giving advice about medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to people who live in their own homes. Other services that the pharmacy provides include prescription deliveries to people’s homes, Medicines Use Reviews (MUR) and New Medicine Service (NMS) checks. Additional services include a private travel clinic, and both private and NHS flu vaccinations, and blood pressure testing.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages most of the risks associated with the provision of its services. The pharmacy adequately manages people’s personal information. It knows how to protect vulnerable people. The pharmacy has some procedures to learn from its mistakes. But because the pharmacy does not record all of its near misses it may miss some opportunities to improve its services.
Principle 2. Staff
The pharmacy’s team members are competent for the roles they undertake. They effectively manage the workload within the pharmacy. They can raise concerns if needed. The team members receive support in keeping their skills and knowledge up to date.
Principle 3. Premises
The pharmacy has been refitted to a high standard both inside and out and presents a bright, modern image with easy access for people with wheelchairs or mobility problems. The pharmacy keeps its premises safe, secure and appropriately maintained. The pharmacy protects personal information.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely. Staff understand the actions to take if any medicines or devices are not safe to use to protect people’s health and wellbeing. Some people may not always be getting all the information and support they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has access to the appropriate equipment and facilities to provide the services that it offers. It generally maintains its equipment and facilities adequately.
Pharmacy details
13 Kingsthorpe Centre
Harborough Road
NORTHAMPTON
NN27BD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |