Inspection outcome: Standards met
Last inspection: 21/03/2023
Pharmacy context
The pharmacy is in a busy high street in Chipping Norton in Oxfordshire. It dispenses NHS and private prescriptions, sells over‐the‐counter medicines and provides health advice. The pharmacy dispenses medicines in multi‐compartment compliance aids for people who have difficulty managing their medicines. Services include prescription delivery, flu vaccinations, travel clinic, supervised consumption, blood pressure monitoring, community pharmacist consultation service (CPCS), discharge medicines service (DMS) and new medicines service (NMS). The pharmacy has changed ownership since the last visit.
Inspection summary findings
Principle 1. Governance
The pharmacy manages risk well and its working practices are safe and effective. It has suitable written procedures which tell staff how to complete tasks effectively. Team members make sure that people have the information they need to use their medicines safely. The pharmacy keeps the records it needs to by law. The pharmacy team members understand how to protect people’s private information and their role in safeguarding vulnerable people.
Principle 2. Staff
The pharmacy team works effectively together to manage the workload. Team members are encouraged to undertake ongoing training and keep their knowledge up to date. They are comfortable about providing feedback to the pharmacist and are involved in improving the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are clean, secure and suitable for the provision of healthcare. The pharmacy protects people’s private information and keeps its medicine safe when it is closed.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible to people with different needs. And its working practices are safe and effective. It gets its medicines from reputable sources and stores them securely at the right temperature to make sure they are fit for purpose. The pharmacy team takes the right action when medicines have to be returned to the suppliers. The pharmacy’s team members are helpful and give advice to people about where they can get other support. They also make sure that people have all the information they need so that they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy keeps people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |