Inspection outcome: Standards met
Last inspection: 08/03/2024
Pharmacy context
The pharmacy is located in a row of shops in a residential area. The pharmacy dispenses NHS prescriptions and supplies some people with medicines in multi‐compartment compliance packs to help them manage their medicines. It also provides a minor ailments service, the NHS Pharmacy First service and a blood pressure check service.
Inspection summary findings
Principle 1. Governance
The pharmacy's working practices are generally safe and effective. It largely keeps the records it needs to by law so that medicines are supplied safely and legally. And the pharmacy team knows how to help protect the welfare of vulnerable people. Team members generally respond appropriately when mistakes happen during the dispensing process. But they don't consistently record or review near misses. So, this may mean that they are missing out on opportunities to learn and make the pharmacy's services safer.
Principle 2. Staff
The pharmacy has enough
team members to dispense and supply medicines safely. And they work effectively
together and support each other. Team members are given some ongoing
training to keep their knowledge and skills up to date. However, a lack of dedicated
training time may hinder the ability of team members to complete training
within a suitable timescale.
Principle 3. Premises
The pharmacy's premises are clean, secure and provide an appropriate environment to deliver its services safely. People can have a conversation with a team member in a private consultation room.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It obtains its medicines from licensed sources and generally manages them appropriately so that they are safe for people to use. It takes the right action in response to safety alerts so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |