Inspection outcome: Standards met
Last inspection: 30/11/2021
Pharmacy context
This community pharmacy is located in the centre of Thorpe Willoughby, a village near Selby. The pharmacy’s main activity is dispensing NHS prescriptions. And it provides some medicines in multi-compartment compliance packs to help people take their medication. The pharmacy also provides the seasonal flu vaccination service. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It has up-to-date written procedures that the pharmacy team follows. And it mostly completes all the records it needs to by law. The pharmacy team members respond well when errors occur. They openly discuss what happened and they take suitable action to prevent future mistakes. The team members understand their role in safeguarding the safety and wellbeing of children and vulnerable adults.
Principle 2. Staff
The pharmacy has a team with an appropriate range of qualifications and skills to support its services. And it is good at providing team members with opportunities to develop their knowledge and skills. The team members support each other in their day-to-day work. And they identify areas for improvements to the delivery of pharmacy services.
Principle 3. Premises
The pharmacy premises are appropriate for the services provided. The pharmacy has suitable facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services that assist people with their health needs. And it manages the pharmacy services well. The team members take opportunities to offer additional services that support the health needs of the local population. The pharmacy keeps suitable records of the deliveries it makes to people’s home. This enables the team to deal with queries effectively. The pharmacy gets its medicines from reputable sources and it stores them properly. The team carries out checks to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |