Pharmacy context
This pharmacy is located within a parade of shops and serves the local community. It is open Monday to Saturday. The pharmacy’s main activity is dispensing NHS prescriptions. It also offers other services such as the NHS Pharmacy First scheme, substance misuse treatment, and multi-compartment compliance packs to people who need help managing their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy doesn’t always maintain its responsible pharmacist records in line with requirements. So it may not be able to show who the pharmacist on duty was in the event of a future query. But it generally identifies and manages most of the risks associated with the provision of its services. And it has some procedures to learn from its mistakes. People who use the pharmacy can provide feedback. And team members are provided with some training about safeguarding to ensure that incidents are dealt with appropriately.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. Team members are suitably trained for the roles they undertake, and they are provided with ongoing training. But some members lack understanding of certain processes, which may make it harder to provide services safely and effectively.
Principle 3. Premises
The pharmacy keeps its premises safe, secure, and appropriately maintained. And it has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy's services are generally well organised. People with differing needs can access the pharmacy's services. And it orders its medicines from reputable sources. But it does not always make sure that it stores its medicines in appropriately labelled containers. And the pharmacy could do more to ensure that people supplied higher-risk medicines receive appropriate advice about their medicines.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.