Inspection outcome: Standards met
Last inspection: 23/05/2023
Pharmacy context
The pharmacy is in a business park in northwest London. It dispenses mainly private prescriptions and some NHS prescriptions. It has an NHS distance selling contract and is closed to the general public. This was the first inspection after the pharmacy had been approved for registration.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. It assesses the risks before new services are introduced. Pharmacy team members follow suitable written procedures which tell them how to manage risks so they work safely. They keep the records they need to by law and they regularly count the pharmacy’s stock to check the controlled drugs records are correct. The pharmacy's team members keep people's private information safe. They understand their role in protecting the welfare of vulnerable people.
Principle 2. Staff
The pharmacy team members are actively encouraged to develop their skills and knowledge. They work well together and manage the workload. They feel comfortable about providing feedback to the pharmacist and are involved in improving the pharmacy’s services.
Principle 3. Premises
The pharmacy's premises are clean, secure and suitable for the provision of pharmacy services. The pharmacy prevents people accessing its premises when it is closed so that it keeps its medicines and people's information safe.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective. It gets its medicines from reputable suppliers so they are fit for purpose. The pharmacy’s team members make sure medicines are stored securely and they are safe to use. They take the right action if any medicines or devices need to be returned to the suppliers. The pharmacy maintains appropriate audit trails to show that medicines are delivered to the right people.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for the services it offers. The pharmacy uses its equipment appropriately to keep people’s private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |