Inspection outcome: Standards met
Last inspection: 15/10/2024
Pharmacy context
This pharmacy is in a suburb of Leeds. People do not visit the pharmacy premises, but they can access its services via its website. And they can contact the team by telephone and email. The pharmacy’s main activities are dispensing NHS prescriptions and delivering medicines to people’s homes. The pharmacy provides multi-compartment compliance packs to help several people take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy team members suitably identify and manage the risks associated with the services provided by the pharmacy. They follow written procedures to help them perform tasks safely. And they know how to respond appropriately when errors occur. Team members identify potential risks to the safe dispensing of prescriptions, and they take action to prevent mistakes. The pharmacy protects people’s private information, and it mostly completes the records it needs to by law.
Principle 2. Staff
The pharmacy has a small team with a range of experience and skills to provide its services. Team members work well together and use their knowledge and skills to introduce new ways of working to support the safe delivery of the pharmacy’s services.
Principle 3. Premises
The premises are appropriate for the services the pharmacy provides. And they are suitably clean, hygienic, and secure. The pharmacy’s website is clearly laid out and professional in appearance which helps ensure people accessing its services receive appropriate care.
Principle 4. Services, including medicines management
The pharmacy provides a small range of services to support people's health needs. It obtains medicines from reputable sources, and the team adequately stores and carries out checks on medicines to ensure they are in good condition and appropriate to supply. Team members generally manage the pharmacy services safely and effectively to help make sure people receive medicines when they need them. However, the team has not fully assessed the risks associated with providing some medicines outside of the manufacturer’s original packaging.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |