Inspection outcome: Standards met
Last inspection: 20/06/2022
Pharmacy context
The pharmacy near a GP practice in a small village. It receives most of its prescriptions electronically from the practice. And it provides a range of services, including NHS dispensing, the New Medicine Service and flu vaccinations (seasonal). It also provides medicines as part of the Community Pharmacist Consultation Service. And it supplies medications in multi-compartment compliance packs to a small number of people who live in their own homes to help them manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services to help provide them safely. And it reviews mistakes made during the dispensing process which helps the pharmacy to make its services safer and reduce any future risk. The pharmacy protects people’s personal information. And it advertises how people can provide feedback about the pharmacy. Team members understand their role in protecting vulnerable people. The pharmacy largely keeps its records accurate and up to date.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely, and they do the right training for their role. They are provided with some ongoing training, but this is not structured. Team members can discuss any concerns that they have and make suggestions to help improve the pharmacy’s services.
Principle 3. Premises
The pharmacy provides a safe, secure, and clean environment for its services. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely and manages them well. The pharmacy gets its medicines from reputable suppliers and stores them properly. It responds appropriately to drug alerts and product recalls, so that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |