The Painswick Pharmacy Ltd (1031594)

Inspection summary findings

Principle 1. Governance

The pharmacy identifies and manages the risks associated with its services in a satisfactory way. Members of the pharmacy team deal with their mistakes responsibly. But they are not always documenting and formally reviewing the necessary details. This could mean that they may be missing opportunities to spot patterns and prevent similar mistakes happening in future. The pharmacy protects people’s private information appropriately. Team members understand their role in protecting the welfare of vulnerable people. And the pharmacy largely keeps the records it needs to by law.

Principle 2. Staff

The pharmacy provides its services using a team with various levels of experience. It supports its team members in their roles. And gives them access to training resources to complete their ongoing training. This helps keep their skills and knowledge up to date.

Principle 3. Premises

The pharmacy’s premises provide an environment which is appropriate for people to receive its services. And they are sufficiently clean and secure.

Principle 4. Services, including medicines management

The pharmacy largely provides its services safely. The pharmacy sources its medicines from reputable suppliers and stores its medicines suitably. But the pharmacy does not always manage its medicines in the most effective way. The pharmacy has some checks in place to ensure that medicines are not supplied beyond their expiry date. But some of its records are missing. And the pharmacy's team members are not making many checks to help people with higher‐risk medicines take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs to provide its services safely. The pharmacy’s equipment is kept clean.