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Pharmacy inspections

Inspection reports and learning from inspections

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The Noohra (9011557)

Inspection outcome: Standards met

Last inspection: 08/09/2023

Pharmacy context

The pharmacy is on an industrial estate near to Rochester. The pharmacy sells pharmacy-only medicines, and it supplies ​medicines against private prescriptions. People are generally invited to the pharmacy by appointment, but they can also access it during its opening times.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It records and regularly reviews any mistakes that happen during the dispensing process. It protects people’s personal information well. And people can feedback about the pharmacy’s services. The pharmacy keeps its records up to date and largely accurate. And staff  know how to protect the welfare of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough appropriately trained staff to provide its services safely. Staff keep their skills and knowledge up to date and can take professional decisions.

Principle 3. Premises

Standards met

The premises provide a safe, secure, and clean environment for the pharmacy's services. And people can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

People with a range of needs can access the pharmacy’s services. The pharmacy provides its services safely and manages them well. It gets its medicines from reputable suppliers and stores them properly. And it responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy uses its equipment to help protect people’s personal information. And it has the equipment it needs to provide its services safely.

Pharmacy details

Unit 6A, Centre Court
Sir Thomas Longley Road
Medway City Estate
Rochester
ME24BQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards