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Pharmacy inspections

Inspection reports and learning from inspections

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The Harborne Hospital (9012224)

Inspection outcome: Standards met

Last inspection: 10/10/2024

Pharmacy context

This is a private hospital pharmacy located on the campus of the Queen Elizabeth hospital in Birmingham, West Midlands. The hospital’s activity is regulated by the Care Quality Commission. The pharmacy department is registered with the General Pharmaceutical Council so it can dispense private prescriptions from other local healthcare providers. The pharmacy does not provide any NHS services. This was the first inspection of the pharmacy since it opened.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has safe and effective working practices. It has written procedures to help deliver its services safely and effectively. Team members record and review their mistakes so that they can learn and improve from these events. The pharmacy keeps people’s information securely and its team members understand how they can help protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its workload effectively. Team members have defined roles and responsibilities and they are well supported by their senior leadership. They are appropriately trained for the work they do, and they receive regular ongoing training to keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy’s premises are clean, secure, and provide a professional environment to deliver its services safely.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s working practices are safe and effective. It obtains its medicines from licensed wholesalers and it stores them appropriately. Team members take the right action in response to safety alerts and medicine recalls so that people get medicines and medical devices that are fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely and effectively.

Pharmacy details

HCA Healthcare UK
Mindelsohn Way
Birmingham
B152FQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards