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Pharmacy inspections

Inspection reports and learning from inspections

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The Good Pharmacist (9011579)

Inspection outcome: Standards met

Last inspection: 21/10/2022

Pharmacy context

This is an independent community pharmacy in a converted basement unit below a cosmetic clinic. The pharmacy does not have a contract with the NHS. But instead it operates a private service. And it provides medicines against private prescriptions. The pharmacy is open to the public. But it does not have many people visiting it. The pharmacy dispenses prescriptions from across the London area. And it specialises in providing medicines against specialist prescriptions from an ADHD clinic. The pharmacy also sells medicines and provides health advice. And it has a delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has adequate procedures to identify risk. It has written procedures to help ensure that it works safely. And it has insurance to cover its services. The pharmacy keeps the records it needs to. It protects people’s private information. And it knows how to protect the safety of vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough staff with the right skills to manage its workload. Team members support one another. And they keep staffing under review to ensure that the quality of the pharmacy's services remains safe and effective.

Principle 3. Premises

Standards met

The pharmacy’s premises provide a suitable environment for people to receive its services. They are professional looking, tidy, clean and secure.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. And it makes them adequately accessible for people. The pharmacy gets its medicines and medical devices from appropriate sources. And it makes the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy stores its medicines properly.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide services safely. And it keeps them clean. The pharmacy uses its facilities and equipment to keep people's private information safe.

Pharmacy details

7 Hill Rise
Richmond
TW106UQ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards