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Pharmacy inspections

Inspection reports and learning from inspections

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The Feel Good Pharmacy (9011329)

Inspection outcome: Standards met

Last inspection: 28/10/2021

Pharmacy context

This is a distance selling pharmacy located in a business park in north west London. The pharmacy dispenses specially made medicines prescribed by pharmacist independent prescribers (PIPs) to treat skin conditions. The inspection took place during the COVID-19 pandemic. All aspects of the pharmacy may not have been inspected.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy's working practices are generally safe and effective. It has up-to-date written procedures which tell team members how to manage risks and work safely. The pharmacy enables people to give their views on how it can improve its services. The pharmacy's team members keep satisfactory records they need to by law so they can show the pharmacy is providing safe services. They have introduced new ways of working to help protect people against COVID‐19 infection. The pharmacy's team members understand their role in protecting vulnerable people. And they keep people's private information safe.



Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

Unit 5
Oakwood Business Park
Standard Road
London
NW106EX
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards