Inspection outcome: Standards met
Last inspection: 02/07/2024
Pharmacy context
This pharmacy is situated in a medical centre in a residential area on the outskirts of Slough. Most people who use the pharmacy are from the local area and a home delivery service is available. The pharmacy is open extended hours over seven days. It mainly dispenses NHS prescriptions, and it provides other NHS funded services including the Pharmacy First service. The pharmacy supplies some medicines in multi-compartment compliance packs to help support people to take their medicines at the right time. And it sells a small range of over-the-counter medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages the risks associated with the services it provides. It keeps the records it needs to by law, and it protects people’s personal information. The pharmacy has some written procedures to make sure the team members know what is expected of them. Its team members record their mistakes so that they can learn from them. And they take action to try and stop the same sort of mistakes from happening again. Team members understand their responsibilities in safeguarding children and vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. It supports team members to complete essential training for their roles, and they can access additional training resources to help keep their knowledge up to date. Pharmacy team members work well together, and they are comfortable discussing issues and providing feedback to the pharmacists.
Principle 3. Premises
Overall, the pharmacy premises is suitable for the services it provides. But the lack of space and poor layout means that some areas of the pharmacy are less well organised. This detracts from the professional image of the pharmacy and may affect the working environment.
Principle 4. Services, including medicines management
The pharmacy’s services are effectively managed, so people receive appropriate care. It obtains its medicines from licensed suppliers and stores them appropriately. And the team carries out some checks to make sure medicines are safe for people to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. Team members take steps to maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |