Tesco Instore Pharmacy (1120886)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy identifies and manages the risks associated with its services well. It reviews its processes when things go wrong to reduce the likelihood of the same mistake happening again. It has up‐to‐date procedures which tell staff how to work safely. And it generally makes the records it needs to by law. The pharmacy’s team members protect people’s information appropriately.

Principle 2. Staff

The pharmacy has enough trained staff members to provide its services effectively. It provides ongoing training to help keep its team members skills and knowledge current. And its team members know how to sell medicines over the counter safely. The pharmacy has good systems in place to make sure important information is passed on to everyone involved in pharmacy services.

Principle 3. Premises

The pharmacy’s premises are suitable for the services the pharmacy provides and they are very well-organised and clean. The pharmacy can offer people a place to have a conversation in private about their healthcare.

Principle 4. Services, including medicines management

Overall, the pharmacy manages its services effectively. The pharmacy stores its medicines in a very organised way to reduce the risks of mistakes happening. Its team members prepare compliance packs safely. And the pharmacy’s team members understand the checks they need to make and the information they need to give to people when supplying valproate-containing medicines. Some additional care needs to be taken to make sure medicines on hand to respond to anaphylactic reactions are in date.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. And it has systems in place to monitor that its equipment is working properly.