Inspection outcome: Standards met
Last inspection: 15/07/2019
Pharmacy context
The pharmacy is located in a supermarket. The pharmacy premises are easily accessible for people, with adequate space in the consultation room and at the medicines counter. The pharmacy sells a range of over-the-counter medicines and dispenses NHS prescriptions.
Inspection summary findings
Principle 1. Governance
The pharmacy manages the risks associated with its services and protects people's information. It asks people for their views and uses this feedback to improve its services. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. They record their mistakes so that they can learn from them. And act to help stop the same sort of mistakes from happening again. The team members complete training so they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy generally has enough pharmacy team members to manage its workload safely. The team members are trained and work effectively together. They are comfortable about providing feedback to their manager and receive feedback about their own performance. The pharmacy enables its team members to act on their own initiative and use their professional judgement, to the benefit of people who use the pharmacy’s services.
Principle 3. Premises
The pharmacy is clean and tidy. It is a suitable place to provide healthcare.
Principle 4. Services, including medicines management
The pharmacy’s services are easy to access, and they are generally well managed. But members of the pharmacy team do not always know when high-risk medicines are being handed out. So, they may not always make extra checks or give people advice about how to take them. The pharmacy carries out some checks to help make sure that medicines are kept in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide the service safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |