Inspection outcome: Standards met
Last inspection: 09/05/2019
Pharmacy context
This is a community pharmacy located within a supermarket. It is open seven days a week and dispenses NHS and private prescriptions. It also supplies medicines in multi-compartment compliance packs to approximately 17 people living in their own homes.
Inspection summary findings
Principle 1. Governance
The pharmacy has safe and effective working practices. It manages risks appropriately by recording and reviewing near misses and dispensing errors. And it generally keeps people’s private information safe. It asks people for their views and uses their feedback to improve its services where possible. It keeps records required by law to ensure that medicines are supplied safely and legally. The pharmacy has safeguarding procedures and its team members understand how they can help to protect vulnerable people.
Principle 2. Staff
Members of the pharmacy team work well together and they are appropriately trained for their roles and responsibilities. They are supported with on-going training to keep their skills and knowledge up to date. And they can exercise their professional judgement to act in the best interests of the people they serve. The team members can raise any concerns with the management team.
Principle 3. Premises
The premises are safe, secure and adequate for the provision of pharmacy services.
Principle 4. Services, including medicines management
The pharmacy's services are accessible over extended hours and its team members generally ensure these are delivered safely and effectively. The pharmacy obtains its medicines from reputable suppliers. And the pharmacy manages the concerns about recalled medicines appropriately to keep people safe. The pharmacy does not routinely mark all the prescriptions for higher-risk medicines. This could increase the chances that some people don't get all the information they need to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |