Inspection outcome: Standards met
Last inspection: 29/11/2019
Pharmacy context
A supermarket pharmacy on a busy main road on the edge of Yiewsley town centre. As well as NHS essential services the pharmacy has an extended-hours dispensing service. And provides medicines in multi-compartment compliance packs for a small number of people living in the community. Other services include; Medicines Use Reviews (MURs), New Medicines Service (NMS) and health checks including blood pressure checks, diabetes checks, BMI and cholesterol checks. The pharmacy also provides medication for erectile dysfunction and meningitis vaccinations and malaria prophylaxis for travel and seasonal flu. The pharmacy also provides prescription services for substance misuse clients.
Inspection summary findings
Principle 1. Governance
The pharmacy’s working practices are safe and effective. Its team members have a good understanding of their roles and responsibilities. They listen to people’s concerns and keep people’s information safe. Team members discuss any mistakes they make. They are good at sharing information and learning from what could go wrong to help reduce the chance of making mistakes in future.
Principle 2. Staff
The pharmacy team manages the workload safely and effectively. Team members work well together. They are good at supporting one another, so
they can maintain and improve the quality of services. They are comfortable about providing feedback to employers and are involved in improving the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are clean, tidy and organised. They provide a safe, secure and professional environment for people to receive healthcare services.
Principle 4. Services, including medicines management
The
pharmacy makes its services available
to everyone. The pharmacy is good at ensuring that services are provided safely and effectively. Members of the pharmacy team give people the advice and support
they need to help them use their medicines safely and properly. In general, the
pharmacy manages its medicines safely and effectively. The pharmacy’s team
members check stocks of medicines regularly to make sure they are in date and
fit for purpose. They store medicines appropriately and dispose of waste
medicines safely.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |