Tesco Instore Pharmacy (1097082)

Inspection summary findings

Principle 1. Governance

The pharmacy has systems in place to identify and manage risks and its team members have access to written procedures to help them work safely. The pharmacy’s team members understand their roles and responsibilities and they keep people’s information safe. The pharmacy generally keeps the records it needs to by law. But the details for private prescriptions are not always recorded correctly and this could make it harder to handle queries in future.

Principle 2. Staff

The pharmacy team manages its workload adequately. Team members work well together and are enrolled on the right training for their roles. And they receive additional training materials to help keep their skills and knowledge up to date. They know when to refer queries to the pharmacist, so people get the right advice and information.

Principle 3. Premises

The pharmacy’s premises are generally adequate for the safe provision of pharmacy services. The pharmacy is kept secure when the pharmacy is closed. And people can have a conversation with members of the pharmacy team in a private area and won’t be overheard. There are some outstanding repairs due in the dispensary. And care is needed to make sure the introduction of additional IT equipment in the dispensary does not adversely impact safe ways of working.

Principle 4. Services, including medicines management

The pharmacy’s services are generally provided safely. The pharmacy team manages its medicines well to make sure people are supplied medicines which are safe to use. The pharmacy team members are aware of the need for extra care when supplying certain medicines which may be higher risk, including medicines containing valproate. This is so people receive the information they need to take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the equipment it needs to provide its services safely. And it generally has systems in place to maintain its equipment.