Inspection outcome: Standards met
Last inspection: 07/01/2020
Pharmacy context
This community pharmacy is in a Tesco supermarket. The pharmacy dispenses NHS and private prescriptions. And it supplies multi-compartment compliance packs to help people take their medicines. The pharmacy provides the seasonal flu vaccination service. And it provides a supervised methadone consumption service. The pharmacy offers the community pharmacist consultation service (CPCS).
Inspection summary findings
Principle 1. Governance
The pharmacy team identifies and manages the risks associated with its services. People using the pharmacy can raise concerns and provide feedback. The team members respond well to this feedback. And they use it to improve the efficient delivery of pharmacy services. The team members have training, guidance and experience to respond to safeguarding concerns. So, they can help protect the welfare of children and vulnerable adults. The pharmacy team members act competently when errors happen. They record all their errors and regularly review them. The team uses this information to take appropriate action to help prevent similar mistakes happening again. The pharmacy has appropriate arrangements to protect people’s private information. And it keeps most of the records it needs to by law.
Principle 2. Staff
The pharmacy has a team with the qualifications to support the pharmacy’s services and team members support each other in their day-to-day work. The pharmacy is good at providing the team members with opportunities to develop their knowledge and skills. And it gives team members regular feedback on their performance. The pharmacy encourages the team members to share ideas on how to improve the efficient delivery of services. And it engages with team members when changes are introduced. So, they understand why the changes are happening and support the implementation of the changes.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. And it manages its services well. The pharmacy gets is medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services. And the team mostly uses the pharmacy’s facilities and equipment in a way to protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |