Inspection outcome: Standards met
Last inspection: 19/03/2024
Pharmacy context
This is a pharmacy in a large supermarket in a retail park in Newcastle. Its main activity is dispensing NHS prescriptions. It provides some people with their medicines in multi-compartment compliance packs to help them take their medicines correctly. It provides a range of NHS services including Pharmacy First and the hypertension case finding service.
Inspection summary findings
Principle 1. Governance
The pharmacy’s written
procedures help manage risk so that team members can provide services safely
and effectively. Team members record mistakes made during the dispensing
process and make changes to help prevent the same or a similar mistake occurring.
They keep the records required by law and know to keep people’s private
information secure. They know how to respond to concerns for the welfare of
vulnerable adults and children.
Principle 2. Staff
The pharmacy has enough suitably
qualified or in training team members to help manage its workload safely. Pharmacists
complete appropriate training for the services they provide. Team members ask
suitable questions and give appropriate advice when assisting people with their
healthcare needs.
Principle 3. Premises
The pharmacy’s premises are
clean, secure and suitable for the services it provides. It has suitable
facilities for people requiring privacy when accessing the pharmacy’s services.
Principle 4. Services, including medicines management
The pharmacy provides its
services safely and effectively. And it makes them accessible to people. The
pharmacy generally provides people with the necessary information to help them
take their medicines safely. Team members complete checks on medicines to ensure they remain fit for
supply. And they respond appropriately when they receive alerts about the
safety of medicines.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide its services. Team members use the equipment in a
way that protects people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |