Inspection outcome: Standards met
Last inspection: 28/09/2023
Pharmacy context
This is a community pharmacy inside a Supermarket in
Aylesbury, Buckinghamshire. The pharmacy dispenses NHS and private
prescriptions. It’s team members sell over-the-counter medicines and provide
advice. The pharmacy offers the New Medicine Service (NMS) and seasonal flu
vaccinations. And it supplies some people’s medicines inside multi-compartment
compliance packs if they find it difficult to take them.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks
associated with its services in a satisfactory way. Members of the pharmacy
team deal with their mistakes responsibly. But they are not always documenting
and reviewing all the necessary details. This could mean that they may be
missing opportunities to spot patterns and prevent similar mistakes happening
in future. Team members understand their role in protecting the welfare of
vulnerable people. And the pharmacy largely keeps the records it needs to by
law.
Principle 2. Staff
The pharmacy has an adequate number of staff to manage its workload.
Members of the pharmacy team have a range of skills and experience. The company
provides its team members with resources so they can complete ongoing training.
However, team members have not been informed of updates recently or completed
any ongoing training. This could affect how well they adapt to change or keep
their skills and knowledge up to date.
Principle 3. Premises
Overall, the pharmacy premises are appropriate for
providing healthcare services. The pharmacy has a separate space where
confidential conversations and services can take place. But some parts of the
premises are untidy and cluttered.
Principle 4. Services, including medicines management
The pharmacy is open for long hours. This means that
people can easily access its services. The pharmacy obtains its medicines from
reputable sources, and it stores them suitably. But the pharmacy’s team members are not
always identifying people who receive higher-risk medicines or making the
relevant checks. This makes it difficult for them to show that people are
provided with the right advice when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the appropriate equipment and facilities it needs to
provide its services safely. Its equipment is suitably clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |