Inspection outcome: Standards met
Last inspection: 16/12/2019
Pharmacy context
This busy pharmacy is in a
supermarket. It provides NHS and private prescription dispensing. The team
provides flu vaccinations in season, a travel medicines service and treatment
and supervision of people using the drug and alcohol service. The pharmacy had
been refitted since the previous inspection.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team work to professional standards and identify and manage risks effectively. They are clear about their roles and responsibilities. They log any mistakes they make during the pharmacy processes. And they learn from these to avoid problems being repeated. The pharmacy keeps its records up to date which show that it is providing safe services. It manages and protects information well and it tells people how their private information will be used. The team members also understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
The pharmacy has enough qualified staff to provide safe services. Its staffing skill-mix enables it to have good handover arrangements and effective staff communication. The two pharmacists work well together and have complementary skills which have improved the running of the pharmacy. Training is provided by the company and staff find this useful to help keep their skills and knowledge up to date.
Principle 3. Premises
The premises are clean and provide a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy’s working practices are safe and effective, and it gets its medicines from reputable sources. The pharmacist is very accessible to people who may be seeking advice. Pharmacy team members are helpful and give advice to people about where they can get other support. They try to make sure that people have all the information they need so that they can use their medicines safely.
Principle 5. Equipment and facilities
The pharmacy generally has the right equipment for its services. It makes sure its equipment is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |