Inspection outcome: Standards met
Last inspection: 03/10/2024
Pharmacy context
This is small
internet-based pharmacy associated with a larger wholesaler in a business park
in East Kilbride. It provides specialist dispensing services for a limited
range of medicines which include for aesthetics, unlicensed medicines known as
“specials” and medicines to treat attention deficit hyperactivity disorder (ADHD).
It dispenses a small volume of prescriptions each month. People do not
attend the pharmacy to collect their medicines, instead the pharmacy arranges
delivery.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately monitors the safety and quality of its services. Team members
record errors made during the dispensing process and discuss them with the
pharmacist to help their learning. They keep the records required by law. And
they keep people’s private information safe. They have procedures to follow if
they have a concern about the welfare of vulnerable adults and children. The
pharmacy’s written procedures help team members to manage
risk and deliver services safely. And risk assessments help identify some risks, but the pharmacy could do more to mitigate some of the risks with its services.
Principle 2. Staff
The pharmacy has enough
suitably skilled team members for the specialist services they provide. Team
members complete training relevant to these services to keep their knowledge up
to date. And they can raise concerns if needed.
Principle 3. Premises
The pharmacy premises are
secure, clean and suitable for the provision of its services. The pharmacy’s
website provides clear information about the pharmacy and its registration status.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely and it uses the equipment in a way which protects people's private information.
Pharmacy details
Orbital House
3 Redwood Crescent
East Kilbride
Glasgow
G745PA
Scotland
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |