Inspection outcome: Standards met
Last inspection: 24/06/2024
Pharmacy context
This pharmacy is located within a housing estate in South East London. The pharmacy mainly dispenses NHS prescriptions. And it provides the Pharmacy First Service. It also provides medication in multi-compartment compliance packs to people who live in their own homes and need help managing their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its risks appropriately to make sure people are kept safe. It keeps the records it needs to by law. So, it can show that supplies are made safely and legally. Team members are familiar with the pharmacy's safeguarding procedure, to help them know how to protect vulnerable people. And the pharmacy manages and protects people’s confidential information appropriately.
Principle 2. Staff
The pharmacy has enough staff to provide its services safely. Team members work in a supportive environment and feel comfortable about raising concerns. But they do not always get the opportunity to do ongoing training, which may make it harder for them to keep their skills and knowledge up to date.
Principle 3. Premises
The premises are suitable for the pharmacy’s services and are mostly clean. People can have a conversation with a team member in a private area.
Principle 4. Services, including medicines management
People can access the pharmacy’s services. The pharmacy generally provides its services in a safe way. It orders its medicines from reputable sources and largely manages them properly. But it does not routinely highlight prescriptions for higher-risk medicines, so it may be missing out on opportunities to provide additional counselling.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |