Inspection outcome: Standards met
Last inspection: 30/04/2025
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Pharmacy context
This is a community pharmacy set on a small parade of shops and businesses next to a main road which leads to Redhill town centre. The pharmacy opens six days a week. It dispenses people’s prescriptions, sells over-the-counter medicines and offers health advice. And it supplies multi-compartment compliance packs to a few people who need help managing their medicines.
This was a reinspection following an inspection in April 2024 where the pharmacy did not meet Standards 1.1, 1.4, 1.6, 2.1, 3.1, 4.2, 4.3 and 5.2. This reinspection focused on those Standards which had previously not been met. Overall, the pharmacy has made some improvements following feedback from its previous inspection. And it’s introducing new procedures for its team to follow, keeping the records it needs to by law and storing its medicines suitably and securely using equipment which is fit for purpose. But it could do more to make sure it has the staff its needs to deliver its services safely and make sure its premises are tidy.
Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |