Inspection outcome: Standards met
Last inspection: 09/05/2019
Pharmacy context
This is a community pharmacy on a main road close to a busy health centre. Most people who use the pharmacy are from the local area and have used the pharmacy for many years. The pharmacy dispenses mainly NHS prescriptions and sells a range of over-the-counter medicines. It supplies a large number of medicines in multi-compartment devices to help people take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately manages risks and completes all the records that it needs to by law. It asks its customers for their views and tells people how they can give feedback about pharmacy services. Members of the pharmacy team work to professional standards. They record some of their mistakes, so that they can learn from them and they act to help stop the same sort of mistakes from happening again. The team members keep people's private information safe. And they have completed training so they know how to protect children and vulnerable adults.
Principle 2. Staff
The pharmacy encourages its team members to keep their skills up to date and supports their development by providing them with training materials. It enables the team members to act on their own initiative and use their professional judgement to benefit people who use the pharmacy’s services. The team members work well together. They are comfortable about providing feedback to their manager and receive feedback about their own performance.
Principle 3. Premises
The pharmacy premises are safe, secure, and suitable for the pharmacy services provided.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |