Inspection outcome: Standards met
Last inspection: 01/02/2022
Pharmacy context
This community pharmacy is in the village of Swillington. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. And it delivers medication to people’s homes. The pharmacy provides the seasonal flu vaccination service. The pharmacy changed ownership in June 2021. The pharmacy was inspected during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It keeps most of the records it needs to by law and it appropriately protects people’s confidential information. The team members have a clear understanding of their role in safeguarding the safety and wellbeing of children and vulnerable adults. The pharmacy has up-to-date written procedures. But team members do not always follow the procedures. And they don’t keep records when things go wrong. So, they may miss opportunities to learn from their mistakes and reduce the risk of mistakes happening again.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to support its services. Team members work well together and are good at supporting each other in their day-to-day work. They take opportunities to enrol on to training courses to develop their skills and knowledge. And the pharmacy regularly asks for their ideas and suggestions to enhance the delivery of the pharmacy’s services.
Principle 3. Premises
The environment of the premises is hygienic and adequately supports the safe delivery of its services. The pharmacy has suitable arrangements for people to have private conversations with the team. But the pharmacy doesn’t always manage the space for the storage of some of its medicines well.
Principle 4. Services, including medicines management
The pharmacy provides services which are easily accessible to people. And it adequately manages its services to help people receive appropriate care. The pharmacy mostly keeps complete records and an appropriate audit trail of its services. This means the team deals with queries effectively. The pharmacy obtains its medicines from reputable sources. And it generally stores and manages its medicines sufficiently well. But it doesn't keep complete records to show it manages and stores its medicines as it should.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |