Inspection outcome: Standards met
Last inspection: 07/03/2024
Pharmacy context
This is a community pharmacy in an area of Burngreave in the city of Sheffield. Its main services include selling over‐the‐counter medicines, dispensing NHS prescriptions, providing the NHS Pharmacy First and NHS Hypertension Case Finding services. It delivers medicines for some people to their homes and supplies some people with their medicines dispensed in multi-compartment compliance packs.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written instructions to help it work safely and effectively. Members of the team discuss things that go wrong so that they can learn from them. But they do not always keep records of their mistakes. So they may miss some opportunities to improve. The pharmacy keeps most of the records that are needed by law and the team is adequately equipped to safeguard vulnerable adults and children.
Principle 2. Staff
The pharmacy employs a skilled and experienced team to manage its workload. Team members are supported to update their knowledge and skills. And they provide feedback to help improve service delivery.
Principle 3. Premises
The pharmacy premises are suitable for the services it provides. And the premises are generally well maintained. The consultation room is suitable for people to have confidential conversations with team members.
Principle 4. Services, including medicines management
The pharmacy offers people a range of services which are accessible and managed efficiently. It generally manages and stores its medicines correctly. But some stock medicines are not appropriately labelled, so the team cannot show they are suitable to use.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |