Inspection outcome: Standards met
Last inspection: 21/08/2024
Pharmacy context
This community pharmacy is in a parade of shops in a residential area of Rotherham in South Yorkshire. It has recently changed ownership. The pharmacy’s main services are dispensing prescriptions and selling over-the-counter medicines. It dispenses some medicines in multi-compartment compliance packs to support people in taking their medicine safely. And it offers a medicine delivery service to people.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks for its services appropriately. It keeps people’s confidential information secure. And it uses the feedback it receives to help inform the way it provides its services. The pharmacy mostly keeps its records as required by law. Its team members know how to recognise and respond to safeguarding concerns. And they engage in some learning following the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy employs a committed team of people who work together well. Team members complete ongoing learning to support them in delivering the pharmacy’s services safely and effectively. They regularly share learning with each other and are confident in providing feedback at work.
Principle 3. Premises
The pharmacy is clean, secure, and suitably maintained. It offers a professional image to people visiting the pharmacy. People using the pharmacy are able to speak to a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people. The pharmacy obtains its stock from reputable sources and its team members apply checks to help ensure medicines are safe to supply. Pharmacy team members use a range of audit trails to support them in answering queries which may arise when supplying medicines. But they do not always provide information leaflets when supplying medicines to help people take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. And its team members team members use the equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |