Inspection outcome: Standards met
Last inspection: 19/07/2024
Pharmacy context
This community pharmacy is located on a main road in the town of Barnet. The pharmacy sells medicines over the counter and dispenses both NHS and private prescriptions. The pharmacy provides services such as the NHS Pharmacy First service. It supplies medicines in multi-compartment compliance packs to some people and it offers a prescription delivery service for people who cannot get to the pharmacy.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy manages risks well and provides its services safely and effectively. Team members follow written procedures to make sure they are working safely. The pharmacy responds appropriately to feedback from people about its services. And it keeps the records it needs to by law. People’s private information is protected from unauthorised access and team members understand their role in protecting vulnerable people. The pharmacy's team members try to learn from their mistakes to prevent similar mistakes re-occuring. But they don't always record their mistakes so it may be harder for the pharmacy to spot any patterns or trends and make further improvements.
Principle 2. Staff
Team members are appropriately trained or are completing accredited training courses relevant to their role. And the pharmacy has enough staff to manage its workload effectively. Team members receive training to keep their knowledge up to date and are provided with regular updates on any changes within pharmacy. They work well together, and they feel comfortable about making suggestions or raising any concerns they have.
Principle 3. Premises
The pharmacy premises provide a professional environment for providing pharmacy services. The pharmacy is kept clean and is secured from unauthorised access. And it has a suitable space for people to have a private conversation with a member of the pharmacy team if required.
Principle 4. Services, including medicines management
The pharmacy is accessible to people with different needs and it provides its services safely. The pharmacy obtains its medicines from licensed wholesalers and stores them appropriately. And it ensures medicines are suitable for use by responding to drug alerts and recalls in a timely manner. Team members highlight higher-risk medicines, so people receive additional information to take their medicines safely. And it disposes of unwanted medicine appropriately.
Principle 5. Equipment and facilities
Team members have the equipment they need to provide pharmacy services safely. Equipment is generally well maintained and is used in a way that protects the privacy of people using the pharmacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |